Support Services

CUSTOMER SERVICE DEPARTMENT

Contact Global Merchant Services Support Services for help with merchant numbers, billing, statements, terminal batches, transaction amounts and merchant assistance.

E-mail : customercare@globalmerchantservices.com

SALES SUPPORT DEPARTMENT

Contact Global Merchant Services Sales Support Office if you have an existing merchant account, or if you are a new merchant looking for service, merchant referrals, adding service to your existing account and purchases (credit card equipment, supplies and accessories.)

E-mail : sales@globalmerchantservices.com

TECHNICAL SUPPORT DEPARTMENT

Contact Global Merchant Services Technical Support Department for help with terminal assistance and downloads, terminal procedure questions or concerns, terminal power outage problems and broken or damaged terminals. Contact Technical Support at the Email Address listed below.

E-mail : technicalsupport@globalmerchantservices.com

AGENT SUPPORT DEPARTMENT

Contact Global Merchant Services Agent Support Department if you are an agent or affiliate in need of assistance with merchant numbers, application status and decisions, merchant rate quotes, statement analysis, sales questions or concerns, lease funding approvals or declines, equipment pricing, residuals, commission funding reports or sales agent supplies and marketing collateral.

E-mail : agentsupport@globalmerchantservices.com

HUMAN RESOURCES DEPARTMENT

Contact Global Merchant Services Human Resources Department for help on job requisition openings internal and external, resume posting or becoming a ISO/ISA Sales Relationship Manager, Sales Account Manager, Affiliate Or Trade Association. If applying for an Internal Positions within Global Merchant Services, please forward your Employment Resume to the Email Address listed below.

E-mail : humanresources@globalmerchantservices.com

ACCOUNTING DEPARTMENT

Contact Global Merchant Services Accounting Department for all Accounting related questions or concerns.

E-mail : accounting@globalmerchantservices.com

PUBLIC RELATIONS DEPARTMENT

Contact Global Merchant Services Public Relations Department at the Email Address listed below.

E-mail : publicrelations@globalmerchantservices.com

LEGAL AND COMPLIANCE DEPARTMENT

Contact Global Merchant Services Legal And Compliance Department at the Email Address listed below.

E-mail : legal@globalmerchantservices.com

INVESTOR RELATIONS DEPARTMENT

Contact Global Merchant Services Investor Relations Department at the Email Address listed below.

E-mail : investorrelations@globalmerchantservices.com

GENERAL INFORMATION DEPARTMENT

Contact Global Merchant Services General Information Department at the Email Address listed below.

E-mail : info@globalmerchantservices.com

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