-Virtual Terminal/ Ecommerce Payment Gateway Features-
Global Merchant Services enables merchants to submit transactions manually via a secure Web browser using the Virtual Terminal or Batch Upload tool. This feature is ideal for merchants that service mail or telephone orders. Virtual Terminal and Batch Upload are included with every Payment Gateway account.
- Stability and Reliability -The platform rivals those of the largest e-commerce, trading, and portal Web sites. Our system handles millions of transactions every month, and is continuously monitored for performance.
- Unlimited Users – A single payment gateway account allows multiple users across your network or call center.
- Industry-Leading Security – Your customers can be confident that their data is secure. We protect sensitive customer information using the highest levels of encryption and security protocols available in the industry.
- Free Customer Support – We provides live technical and account support to merchants seven days a week, as well as access to online documentation and user guides.
Merchant Interface
The Merchant Interface is a secure Web site that allows merchants to manage transactions, configure their account settings, view account statements, generate reports and more. It is available from any computer with an Internet connection and Web browser you never need to download or install any software.
- Manage Your Transactions – Submit, review, or void your transactions online. Manually enter payments or issue refunds with the built-in Virtual Terminal, or submit multiple transactions in a single file using the Batch Upload feature. Generate and download reports on settled, declined, and returned transactions; and import downloaded transaction data into your QuickBooks software.
- Configure Your Account – Configure the way transactions are handled, including security settings and transaction responses. You can also sign up for value-adding services and important announcements.
- Review Account Activity – Search your transaction history based on date, credit card number, customer name, and other fields. Reconcile payment and billing activity using online reports and statements. You can also view your billing statement and payment history.
Virtual Terminal Batch Upload
Virtual Terminal Batch Upload The secure Virtual Terminal and Batch Upload features enable merchants to process credit card and/or eCheck.Net transactions manually. Our Merchants access the Virtual Terminal and Batch Upload features through the Web. Transactions are immediately submitted for authorization and processing each day.
Virtual Terminal – Virtual Terminal provides the best solution for merchants who manually enter credit card and electronic check transactions for mail order/telephone order (MOTO) sales.
- Batch Upload – Submitting multiple transactions in a single file is an efficient way to upload credit card and electronic check transaction data from enterprise applications or other file-based systems.
- Review Account Activity – Search your transaction history based on date, credit card number, customer name, and other fields. Reconcile payment and billing activity using online reports and statements. You can also view your billing statement and payment history.
Fraud Detection Suite
The Fraud Detection Suite (FDS) is a set of customizable, rules-based filters and tools that identify, manage and prevent suspicious and potentially costly fraudulent transactions. You can customize FDS filters and tools to match your business needs and control how suspicious transactions are handled, including the ability to approve, decline or hold transactions for manual review.
- Credit Card Fraud exposes Web merchants to potentially significant and ongoing costs. Here’s how Fraud Detection Suite can help:
- Reduce Costs – Minimize and prevent authorization and chargeback fees as well as possible inventory loss resulting from fraudulent transactions.
- Protect Profits – Maximize legitimate transactions, rather than refusing business due to a fear of potential fraud.
- Maximize Flexibility – Customize filter settings according to your unique business needs.
- Improve Intelligence – Restrict transaction activity from specific Internet Protocol (IP) addresses using powerful IP tools.
- Easy to use – A setup wizard guides you through the configuration process.
FDS includes multiple filters and tools that work together to evaluate transactions for indicators of fraud. Their combined logic provides a powerful and highly effective defense against fraudulent transactions.
- Amount Filter – Set lower and upper transaction amount thresholds to restrict high-risk transactions often used to test the validity of credit card numbers.
- Velocity Filter – Limit the total number of transactions received per hour, preventing high-volume attacks common with fraudulent transactions.
- Shipping-Billing Mismatch Filter – Identify high-risk transactions with different shipping and billing addresses, potentially indicating purchases made using a stolen credit card.
- Transaction IP Velocity Filter – Isolate suspicious activity from a single source by identifying excessive transactions received from the same IP address.
- Suspicious Transaction Filter – Reviews highly suspicious transactions using proprietary criteria identified by dedicated Fraud Management Team.
- Authorized AIM IP Addresses – Allows merchant submitting Advanced Integration Method (AIM) transactions to designate specific server IP addresses that are authorized to submit transactions.
- IP Address Blocking – Block transactions from IP addresses known to be used for fraudulent activity.
If you have an interest in accepting Credit Cards with Ecommerce/ Virtual Terminal, please feel free to contact a Global Merchant Services Representative at: sales@globalmerchantservices.com